Flow Studio Belfast Terms and Conditions 2014/2015

Terms & Conditions

All services purchased from Flow Studio Belfast must be preceded by the applicant acknowledging, by way of completing the Information and Disclaimer form, that he/she has no physical limitations preventing him/her from participation.  

All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. 

Furthermore, all applicants release Flow Studio Belfast, its owners, and all employees of all liability regarding
1) any injury to self or child 
2) any loss or damage to personal property

If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.
 

Registration & Purchase Policy:

By clicking ‘Place Order’ you confirm you have read and accepted our Terms and Conditions.
To register or purchase from the Flow Studio Belfast online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. 

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. The applicant also agrees to abide by the rules and regulations of Flow Studio Belfast and acknowledges that these rules and regulations may change from time to time. 

 

Refund & Cancellation Policy:

Yoga Sessions
Cancellation
4 HOURS NOTICE is required for cancellation of PRE-BOOKED CLASSES.
24HRS NOTICE is required for cancellation of PRIVATE SESSIONS.
Missed sessions without the appropriate notice will be charged as if attended.

Medical Cancellations
Cancellation is permitted where a person is unable to attend pre-booked and private sessions for medical reasons. A doctor’s note confirming that the person was unable to make the sessions for medical reasons is required within 7 days of missed session and upon receipt, credit for a new session will be issued.

 

Workshops
We can only provide a full refund (less a 20% +VAT administration fee) for cancellations made more than 28 days before the start date.  For any other cancellations there will be no refunds or transfers, unless your place can be filled from a waiting list, in which case we will refund the full amount (less a 20% + VAT administration fee).  
 

Retreats
In the event of cancellation:

  • 60 days or more prior to the retreat: your entire payment will be refunded, less the non-refundable deposit.
  • 59-15 days prior to the retreat, you will receive 50% refund of your overall retreat cost.
  • 14 days or less prior to the retreat: forfeit all retreat money rendered.

 

Gift Vouchers
Gift Vouchers are valid for 6 months from the date of purchase and can be used to purchase classes, workshops or products. Gift vouchers are non-refundable.

 

Products
Fitness Equipment and Accessories

  • May be returned within 14 days for exchange only.  Returns are valid only for products that have not been opened, used or damaged.

  • Products which are defective or damaged upon arrival may be returned immediately for exchange.

Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information at the bottom of this page

 

Privacy & Security Policy:

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
Flow Studio Belfast will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organization. 

 

Cookies in our Web-Site

Privacy Statement:  How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This website WILL:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
 

This website WILL NOT:

  • Share any personal information with third parties.

To opt out of cookies being used with your information, please e-mail us at info@flowstudiobelfast.com and let us know that you’d like to opt out.
 

We thank you in advance for your compliance with the Flow Studio Belfast Terms and Conditions.

 

Contact:

Flow Studio Belfast
52a Hill St
Cathedral Quarter
Belfast
BT1 2LB

T: 028 9023 1981  E: info@flowstudiobelfast.com

 

When booking workshops & courses please note that we can only provide a full refund (less a 10% +VAT admin fee) for cancellations made more than 28 days before the start date. For any other cancellations there will be no refunds or transfers, unless your place can be filled from a waiting list, in which case we will refund the fee (less a 20% +VAT admin fee). We thank you in advance for your compliance with the  Flow Studio Belfast terms and conditions for booking a course or workshop.